Our renters.
Find the information you need and helpful links to assist you.
Policies and guides.
During your tenancy
- During a Tenancy policy
- Relief Due to Hardship policy
- Rent Arrears policy
- Renter Damage and Recharge policy
- Feedback, Compliments & Complaints Procedure
- Incidents and complaints - Easy Read
- Guide to Mould
- Guide to Asbestos
- Guide to Routine Inspections
- Rental Arrears information
- Urgent, non-urgent and after hours repairs
- Getting ready for an inspection guide
End your tenancy
Forms
During your tenancy
End your tenancy
Newsletters
Useful links
Homes Victoria
1300 650 172
vic.gov.au/homes-victoria
Consumer Affairs Victoria
1300 558 181
consumer.vic.gov.au
Interpreting service (TIS)
131 450
tisnational.gov.au
Victorian Civil and Administrative Tribunal
(03) 9628 9800
vcat.vic.gov.au
Victorian Legal Aid
1300 792 387
leagalaid.vic.gov.au
Tenant and Legal Advisory Services
Tenants Victoria
(03) 9411 1444
tenantsvic.org.au
Federation of Community Legal Services
(03) 9652 1500
fclc.org.au
Dispute Settlement Centre of Victoria
1300 371 888
disputes.vic.gov.au