b"Updated Consumer Handbook - now more accessibleA recently updated Consumer Handbookis now available on our website. The handbook is given to people when they first accessour services or during any review process. If you access our services, it outlines your rights and responsibilities and howto share your feedback with us so we can do better. Welcome toThe updated version is easier to read. It can be translated Unitinginto different languages and is available to people whouse screen readers. Working to inspire people, enliven communities and confront injustice.To download a copy or find out more, search 'Consumer Handbook' on our websit or visit unitingvictas.org.au/ Consumer Handbookfeedback/your-rights-and-responsibilities/Ask Izzy Being a good neighbour Ask Izzy helps you find support, now andnearby. Ask Izzy is a website that connectsKeep the placepeople in need with housing, a meal, moneylooking nicehelp, family violence support, counselling and much more.It is free and anonymous, with thousands ofRespect otherservices listed across Australia. And if yourepeoples privacyon the Telstra or Vodafone mobile networks, you can access Ask Izzy on your phone even if you dont have credit or access to wifi.Visit askizzy.org.au for urgent Look after childrenassistance with: and visitorsHousingFoodEveryday items such as clothes andKeep thepersonal products noise downHealthFamily violence supportFinancesCounselling and mental health support Chat to your neighboursDrug and alcohol support if there is a problem Facilities such as toilets and showersLife skills and education For more info visit askizzy.org.au housing.vic.gov.au/getting-along-neighbours3 Home Connect Newsletter February 2024"